Each month we will be following 2 companies, both sharing their highs and lows and everyday business challenges, as they describe any issues or problems connected to their office any and the choices and solutions they come up with or are presented with.
The companies will remain anonymous as we want an insight into their office situation and not create a branding or P.R. exercise for them. Both are SME’s, in totally different industries where one company has decided to lease their own offices and the second is in a Serviced Office.
This is the post from the Company in a Serviced Office – they will be posting every month. We hope you enjoy the insight……………
Here we are with the end of January 2014 almost within touching distance and, as one of the twelve months with the worst reputations, it has not disappointed: rain, floods, rain, tax returns due, rain, no alcohol for one month, rain, no cake for one month, rain, new gym membership already getting boring, rain, etc, etc.
Everyone is well within their rights to appear a little shell shocked from the expense of Christmas, the addictive effect of panettone and the dour greyness of January …….. everyone but our three cheerful ladies: Cagney, Lacey and Stacie. When you enter reception you have no choice but to return the uplifting welcome which leaves your face feeling contorted such is the happy smile enforced on you.
I know that serviced offices are not alone in having cheerful receptionists but here it’s all part of the service. I think part of their good spirit is due to the fact that some building work has been completed and therefore there will be no more muddy boots thudding through the building. Our three ladies had quite a lot to deal with in co-ordinating parking issues and all the daily challenges that come with having a team of builders and tradesmen in and around the premises. It was very evident that they were very focussed on managing and ensuring the minimum of interruption and inconvenience to all tenants who were informed and updated regularly of what was happening and when. This level of information was not taken for granted as, for my part, it enabled me to plan some meetings accordingly so that noise levels were acceptable.
This month I also arranged for the first time to hold a trustees’ meeting (I am a trustee of a local charity) on the premises in one of the meeting rooms. Thanks to the excellent facilities here I was able to provide refreshments. Not only was I able to serve copious amounts of tea but I had the choice of rather than using mugs I was able to utilise a set of cups and saucers which have been made available for such special occasions. There is even a nice tray, sugar bowl and milk jug! The china set is not quite Royal Albert, which my mum has been accumulating since the 70’s and forms a large part of my eventual inheritance, but it is very impressive nonetheless.
Needless to say I was showered with compliments about how nice the offices were. It then dawned on me that it really is a nice and exceptionally clean office. At this point I must emphasise the impression of cleanliness in the public part of the offices. I think this is mainly due to the perfect choice of flooring and décor as well as the fact that it is kept impeccably clean. In any event the meeting went very well and I am convinced that having the facility of an impressive meeting room was absolutely the icing on the cake. Speaking of which I have a panettone left over from Christmas and we all know where that is going starting from 1 February!
Until next month, ciao.