Founded less than a month ago, new business start-up, 93 Red, has found that using the services of a Davinci Virtual PA and Telephone Answering Service has already helped the company to firmly establish itself as a key player in the print, design and communications business.
“Having spent more than ten years in print sales I’m absolutely passionate about design and print,” comments Simon Cotterill, 93 Red’s managing director, “but, most importantly, I know that aligning a client’s needs and expectations is not just about ensuring the use of the right printing machine or grade of paper, but more to do with quality of service and adding value to the business proposition.
“In setting up the new business it was therefore not only important to present a thoroughly businesslike image, but to ensure that clients were dealt with in a friendly, yet professional manner. After looking at various options we found that the virtual office package, complete with a Virtual PA, available from Davinci Virtual proved to be the ideal solution.
“We now have a central London Virtual Office, which gives as a “virtual presence” in the Capital city and we have a dedicated Telephone Answering Service which ensures that we don’t miss a single call. In fact, our clients have been most complimentary about the friendly and professional service they receive whether they are making an initial enquiry, need to speak to a team members or just leave a message.
“Whether our team is working with designers or overseeing a print job, the seamless way that calls are forwarded to us enable our new business to present a thoroughly professional image and help our business grow and prosper. In fact, we are already planning to set up Serviced Office Space, but will be retaining the services of the Davinci Virtual PA as we’ve found the level of service absolutely amazing and they have already become such an important part of our team that we couldn’t do without them.”
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