We live in the social media age. There are now almost three billion social media users worldwide, and businesses simply cannot ignore the importance of a strong, active social media presence. For large firms, this is a matter of overall branding, typically managed by a dedicated team and supported by …
A Guide To Social Media For Small Businesses Read More
Business advice and newsSocial media is increasingly important for all businesses. It doesn’t matter whether you are a large or small business, clients and prospects expect you to have an online social presence. The question â€Âdo you have a Twitter account?’ Is usually shortly followed by â€Âhow many followers do you have?’ To …
How to grow your Twitter followers Read More
Business advice and newsAs we discussed in yesterday’s post, although many companies are aware of Social Media, aware they need to join in and communicate, the difficulty often lies in the content and information you provide.Ă‚Â Unless you’re lucky enough to be selling a product that is a naughty indulgence such as chocolate, …
Social Media Marketing – Creating Content. Read More
Business advice and news“Social media refers to the means of interactions among people in which they create, share, and exchange information and ideas in virtual communities and networks.” This is the description from Wikipedia, I thought it might be pertinent to start this blog post, that will detail how to avoid common mistakes …
Social Media Marketing – Common Mistakes. Read More
Business advice and newsThe commercial marketplace is a competitive one currently. Customers are increasingly becoming more discerning; hungry for more information and demanding more for their money places a greater emphasis on Customer Service. Customers have more options and choices than ever before and as a result their expectation of the service levels …
Delivering Great Customer Service Read More
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