Each month we will be following 2 companies, both sharing their highs and lows and everyday business challenges, as they describe any issues or problems connected to their office any and the choices and solutions they come up with or are presented with.
The companies will remain anonymous as we want an insight into their office situation and not create a branding or P.R. exercise for them. Both are SME’s, in totally different industries where one company has decided to lease their own offices and the second is in a Serviced Office.
This is the post from the Company in a Serviced Office – they will be posting every month. We hope you enjoy the insight……………
It pleases me to be writing this blog on a day where the summer is in full swing and everyone just seems that little bit more cheery whether at the prospect of an imminent holiday or whether good weather just simply brings out the best in us.
The last few weeks have definitely brought out the best in our jolly ladies looking after all the tenants here at our serviced offices. One particular theme I want to address in this month’s blog is that of ‘postage’ and ‘deliveries’, whether incoming or outgoing. As you can imagine a small business may not necessarily have an inordinate amount of parcels or postage traffic but inevitably there will be a certain amount and it has to somehow be well-managed as part of the smooth running of any business.
From a personal point of view, and I remind you here that I am working solo, I mainly have a constant number of letters and very small packages that need to leave the building. Every now and then I arrange for parcels and packages (even personal items: ebay, etc.) to be delivered at the offices because logically this is where I reliably spend most, if not all, of the working week.
In terms of outgoing items I simply provide the letters and parcels and specify what type of postage service I require. Often here one the dynamic trio (Cagney and Lacy and Stacie) will be actually giving me advice on the best option! Given the fact that the amount is not excessive they are happy to pay for it and recharge me or I will supply money and or stamps at that point.
As far as receiving postage and packages this is where they really excel. I can rely totally on deliveries being accepted between the hours of 9.00 a.m. – 5.00 p.m. Any small items which can be lifted and carried up two flights of stairs by one of our fair ladies is delivered personally (How good is that!!). Anything more substantial in size and weight such as my recent acquisition, a portable air conditioning unit, will involve a call for me to go down and collect it. In the event of a large item being delivered to me when I am not in the office I will receive an email or phone call so I can decide how to deal with the item. If I am not due to return to the office on that particular day then the item will be stored securely in the office of the office manager, Cagney.
I needed to remind myself of how much I absolutely appreciate this level of service not only as a valid theme for the purposes of this blog but to actually sit back and appreciate the little things that can so easily be taken for granted.
Wishing you all a very good (remainder) of our great summer.