Serviced office clients at Avanta business centres now have access to onsite support for all their computing needs after the operator launched an in-house IT support initiative.
The new IT service has been introduced to make sure that clients have fast access to quality support should they require it. IT technicians are available either in-person, or remotely, and can help with all day-to-day troubleshooting from setting up a firewall to basic email problems.
Avanta has launched the service as part of the company’s ongoing commitment to improving the overall experience of its clients and the quality, value and benefit of the assistance that they receive.
Group operations director, David Kinnaird commented: “Our IT team are hugely experienced and can help with everything from general day-to-day problems as well as installation, set-up, configuration, repairs, upgrades, security and remote-worker access set-up. This popular new service shows our commitment to clients, taking our service beyond four walls and providing a serviced office space that truly meets their business needs.”
The cost effective, on-site technical support is available on a pay-as-you go basis starting from £25 for a half an hour session that can cover any issue or concern no matter how big or small. Clients can also benefit from a free 30 minute IT consultation service.
The IT service has already been in demand by clients and a spokesperson for Square Mile Offices, based at Avanta’s Holborn serviced offices commented that they would definitely recommend the service they received. She said: “The support engineer dealt with the issues we were having quickly and efficiently and also took the time to help us understand what the problem was.”
Avanta’s serviced offices can be found across our website, if you would like to know more about offices in London or other locations countrywide please call 020 3773 2893 and will be pleased to help find the perfect new home for your business!